Privacy Policy

Ozera EstateTrust Limited 

Effective Date: 18/07/2026 

Last Updated: 19/07/2026 

TABLE OF CONTENTS 

  1. Introduction 
  2. Scope of this Privacy Policy 
  3. Who We Are 
  4. Information We Collect 
  5. How We Collect Information 
  6. Lawful Basis for Processing Personal Data 
  7. How We Use Your Information 
  8. Marketing Communications 
  9. WhatsApp, Telephone and SMS Communications 
  10. Cookies and Tracking Technologies 
  11. Advertising Technologies 
  12. Sharing Your Information 
  13. International Data Transfers 
  14. Data Security 
  15. Data Retention 
  16. Your Rights 
  17. Children’s Privacy 
  18. Third Party Websites 
  19. Updates to this Privacy Policy 
  20. Contact Us

1. INTRODUCTION

Ozera EstateTrust Limited (“Ozera EstateTrust“, “the Company“, “we“, “our“, or “us“) respects the privacy of every individual who interacts with our website, digital platforms, products and services. 

We recognise that personal information is valuable and should be collected, processed, stored and protected responsibly. 

This Privacy Policy explains how Ozera EstateTrust Limited collects, uses, stores, shares and protects personal information obtained through: 

  • www.ozeraestatetrust.com.ng; 
  • EternaPalm landing pages and sales funnels; 
  • enquiry forms; 
  • WhatsApp communications; 
  • telephone enquiries; 
  • email correspondence; 
  • webinars; 
  • physical registration forms; 
  • social media platforms; 
  • customer relationship management systems; 
  • and any other digital or physical channels operated by the Company. 

This Privacy Policy should be read together with our Website Disclaimer, Terms & Conditions and Cookie Policy.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to all persons who interact with Ozera EstateTrust Limited, including but not limited to: 

  • prospective customers; 
  • purchasers; 
  • business partners; 
  • institutional clients; 
  • banks; 
  • suppliers; 
  • consultants; 
  • job applicants; 
  • website visitors; 
  • webinar participants; 
  • marketing subscribers; 
  • social media users;
  • and any other individuals whose personal information is processed by the Company.

It applies whether information is collected electronically, verbally or in writing.

3. WHO WE ARE

Ozera EstateTrust Limited is a Nigerian real estate development company focused on acquiring, developing, managing and marketing integrated real estate and agro-real estate projects. 

Our activities may include: 

  • land acquisition; 
  • estate development; 
  • agro-real estate developments; 
  • plantation management; 
  • property management; 
  • real asset development; 
  • strategic partnerships; 
  • customer relationship management; and 
  • related lawful business activities. 

For the purpose of this Privacy Policy, 

“EternaPalm” means Ozera EstateTrust Limited’s flagship agro-real estate development project. 

4. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information.

1. Identity Information 

This may include: 

  • first name; 
  • middle name; 
  • surname; 
  • title; 
  • gender (where voluntarily provided); 
  • date of birth (where required); 
  • nationality (where required).  

2. Contact Information 

Including:

  • mobile telephone number; 
  • WhatsApp number; 
  • email address; 
  • residential address; 
  • mailing address; 
  • State of residence; 
  • Country of residence.  

3. Transaction Information 

Where applicable: 

  • enquiry history; 
  • products requested; 
  • land allocations; 
  • purchase history; 
  • payment references; 
  • invoices; 
  • receipts;
  • contractual documents.

4. Communication Information 

Including: 

  • WhatsApp conversations; 
  • customer support records; 
  • emails; 
  • phone call notes; 
  • webinar attendance; 
  • survey responses; 
  • questionnaire responses. 

5. Technical Information 

When you use our website, we may automatically collect technical information such as: 

  • IP address; 
  • browser type;
  • browser version; 
  • device type; 
  • operating system; 
  • language preferences; 
  • referring website; 
  • pages visited; 
  • time spent on pages; 
  • session duration; 
  • approximate geographic location; 
  • date and time of access. 

6. Marketing Information 

Including: 

  • advertising campaign source; 
  • Meta advertising interaction; 
  • Google advertising interaction; 
  • TikTok advertising interaction; 
  • LinkedIn advertising interaction; 
  • landing page visited; 
  • marketing preferences; 
  • communication preferences. 

5. HOW WE COLLECT INFORMATION

We collect information through various methods, including: 

Information You Provide 

Such as when you: 

  • complete an enquiry form; 
  • request a brochure; 
  • register for a webinar; 
  • subscribe to updates; 
  • communicate via WhatsApp; 
  • contact us by telephone; 
  • send us an email; 
  • purchase a product or service; 
  • complete surveys; 
  • participate in promotions.

Automatically Collected Information 

When you visit our website we may collect information using technologies including: 

  • cookies; 
  • Meta Pixel; 
  • Google Analytics; 
  • Google Tag Manager; 
  • LinkedIn Insight Tag; 
  • TikTok Pixel; 
  • server logs; 
  • browser technologies; 
  • WordPress analytics tools. 

These technologies help us understand how visitors use our website and allow us to improve user experience, measure campaign effectiveness and provide relevant content. 

6. LAWFUL BASIS FOR PROCESSING PERSONAL DATA

Where required under applicable law, including the Nigeria Data Protection Act (NDPA) 2023, Ozera EstateTrust processes personal information on one or more of the following lawful bases: 

  • your consent; 
  • the performance of a contract; 
  • compliance with legal obligations; 
  • our legitimate business interests, provided such interests do not override your rights and freedoms; 
  • protection of vital interests where applicable. 

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

7. HOW WE USE YOUR INFORMATION

We may use your personal information to: 

  • respond to your enquiries; 
  • provide brochures and requested information; 
  • contact you regarding products or services you have expressed interest in;
  • process applications and purchases; 
  • manage customer relationships; 
  • improve our website and services; 
  • conduct internal analysis and reporting;
  • send marketing communications where permitted by law; 
  • comply with legal and regulatory obligations; 
  • detect fraud, abuse or security incidents; 
  • maintain business records; 
  • administer webinars, events and educational sessions. 

We do not sell your personal information to third parties. 

8. MARKETING COMMUNICATIONS

Ozera EstateTrust Limited may communicate with you regarding our products, services, developments, educational content, webinars, newsletters, project updates, promotional campaigns and other information that may be relevant to your expressed interests. 

These communications may be delivered through one or more of the following channels: 

  • Telephone calls 
  • WhatsApp messages 
  • SMS 
  • Email 
  • Newsletters 
  • Social media direct messaging (where initiated by you) 
  • Push notifications (where applicable) 

Where required by law, we will only send marketing communications where you have provided your consent or where another lawful basis exists. 

Providing your contact details through our website, landing pages or enquiry forms does not automatically create any contractual relationship between you and Ozera EstateTrust Limited. 

You may opt out of receiving promotional communications at any time by: 

  • clicking the unsubscribe link in our emails; 
  • replying “STOP” where such functionality is available; 
  • contacting us directly using the contact details provided in this Privacy Policy. 

Please note that even where you opt out of marketing communications, we may still send important service-related communications relating to enquiries you have made, purchases, contractual obligations or legal notices.

9. WHATSAPP, TELEPHONE AND SMS COMMUNICATIONS

By voluntarily providing your telephone number or WhatsApp number through any Ozera EstateTrust website, landing page, webinar registration form or enquiry form, you acknowledge that you consent to being contacted regarding your enquiry. 

Such communications may include: 

  • responses to your enquiries; 
  • brochure delivery; 
  • appointment scheduling; 
  • educational information relating to our projects; 
  • updates concerning products or services you requested; 
  • allocation updates; 
  • documentation reminders; 
  • customer support; 
  • transaction-related communications. 

Our representatives will always endeavour to communicate respectfully and professionally. 

Ozera EstateTrust Limited does not knowingly engage in unsolicited bulk messaging that violates applicable laws or platform policies. 

Where automated communication tools are used, they are intended solely to improve customer response times and service quality. 

You remain free to request that we discontinue non-essential communications at any time. 

10. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve user experience, analyse website performance and measure advertising effectiveness. 

Cookies are small text files placed on your device when you visit our website. 

They enable certain website functions and help us understand how visitors interact with our digital platforms. 

Cookies may include: 

Essential Cookies 

These cookies are necessary for the operation of our website.

Without them, certain website functions may not operate correctly. 

Examples include: 

  • login authentication; 
  • security; 
  • form submissions; 
  • session management. 

Performance Cookies 

These cookies help us understand: 

  • which pages visitors view; 
  • how long visitors remain on pages; 
  • where users exit the website; 
  • how website performance may be improved. 

Analytics Cookies 

We may use analytics services including: 

  • Google Analytics; 
  • Google Tag Manager; 
  • WordPress analytics tools; 
  • other analytics providers from time to time. 

These services help us improve website functionality and user experience.

Advertising Cookies 

Advertising technologies help us understand the effectiveness of our marketing campaigns. These may include technologies provided by: 

  • Meta Platforms; 
  • Google; 
  • TikTok; 
  • LinkedIn. 

These technologies may record information relating to: 

  • advertisements viewed; 
  • landing pages visited;
  • website interactions; 
  • conversion events; 
  • campaign attribution. 

Such information is generally used in aggregated form for advertising measurement and optimisation. 

11. ADVERTISING TECHNOLOGIES

To improve the relevance of our advertising and better understand customer interests, Ozera EstateTrust Limited may utilise technologies including: 

  • Meta Pixel; 
  • Google Ads Conversion Tracking; 
  • Google Analytics; 
  • LinkedIn Insight Tag; 
  • TikTok Pixel; 
  • Facebook Conversions API; 
  • server-side tracking technologies; 
  • customer relationship management integrations. 

These technologies help us: 

  • understand advertising performance; 
  • improve website experience; 
  • measure campaign effectiveness; 
  • reduce irrelevant advertising; 
  • improve customer support. 

Use of these technologies does not mean that Meta Platforms, Google, LinkedIn or TikTok endorses Ozera EstateTrust Limited or any of its products. 

Each platform operates independently under its own terms and privacy policies. 

12. SHARING YOUR INFORMATION

We treat your personal information as confidential. 

However, we may disclose information where necessary to: 

Professional Advisers 

Including:

  • lawyers; 
  • auditors; 
  • accountants; 
  • compliance consultants; 
  • insurance providers. 

Technology Providers 

Including providers of: 

  • website hosting; 
  • WordPress services; 
  • cloud storage; 
  • customer relationship management systems; 
  • payment processing; 
  • email marketing; 
  • cybersecurity services; 
  • customer support platforms. 

Financial Institutions 

Where necessary to facilitate transactions or comply with applicable financial regulations.

Government Authorities 

Where disclosure is required by law, court order or regulatory obligation.

Business Partners 

Where necessary to provide products or services requested by you. 

Such disclosure will always be limited to what is reasonably necessary. 

We do not sell personal information to advertisers, marketing companies or unrelated third parties. 

13. INTERNATIONAL DATA TRANSFERS

Certain service providers engaged by Ozera EstateTrust Limited may process or store personal information outside Nigeria. 

Examples include providers of:

  • cloud hosting; 
  • email services; 
  • customer relationship management software; 
  • analytics platforms; 
  • website security services. 

Where international transfers occur, we will take reasonable steps to ensure that appropriate safeguards are implemented consistent with applicable data protection laws. 

14. DATA SECURITY

Ozera EstateTrust Limited recognises the importance of protecting personal information against unauthorised access, alteration, disclosure or destruction. 

Accordingly, we implement administrative, technical and organisational safeguards appropriate to the nature of the information we process. 

Such safeguards may include: 

  • encrypted website connections (SSL/TLS); 
  • password protected systems; 
  • restricted employee access; 
  • secure cloud hosting; 
  • access control procedures; 
  • routine software updates; 
  • malware protection; 
  • firewall technologies; 
  • periodic security reviews. 

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. 

Accordingly, no representation or warranty is made that our systems are immune from all forms of cyberattack or unauthorised access. 

15. DATA RETENTION

Ozera EstateTrust Limited retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, contractual and legitimate business requirements. 

The length of time we retain personal information depends upon factors including:

  • the nature of the information collected;
  • the purpose for which it was collected; 
  • applicable legal or regulatory obligations; 
  • ongoing contractual relationships; 
  • dispute resolution requirements; 
  • fraud prevention; 
  • legitimate business interests. 

Where personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of such information in accordance with applicable laws and our internal data retention procedures. 

Certain records may be retained for longer periods where required by Nigerian law or where necessary to establish, exercise or defend legal claims. 

16. YOUR PRIVACY RIGHTS

Subject to applicable law, including the Nigeria Data Protection Act, 2023 (NDPA) and any applicable regulations issued by the Nigeria Data Protection Commission (NDPC), you may have the following rights regarding your personal information. 

These rights may include the right to: 

Access Your Personal Information 

Request confirmation as to whether Ozera EstateTrust Limited processes your personal information and obtain access to such information. 

Request Correction 

Request correction of inaccurate, incomplete or outdated personal information held by us.

Request Deletion 

Request deletion of personal information where: 

  • the information is no longer required; 
  • consent has been withdrawn where consent was the lawful basis; 
  • processing is unlawful; or 
  • applicable law otherwise permits deletion. 

Certain information may nevertheless be retained where required by law or necessary for legitimate legal or business purposes.

Restrict Processing 

Request that processing of your personal information be restricted under circumstances recognised by applicable law. 

Withdraw Consent 

Where processing is based upon your consent, you may withdraw such consent at any time. 

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. 

Object to Processing 

Where applicable, you may object to certain categories of processing carried out on the basis of our legitimate interests. 

We will carefully consider such objections in accordance with applicable law.

Data Portability 

Where applicable, you may request that certain personal information be provided in a structured, commonly used and machine-readable format. 

Lodge a Complaint 

If you believe your privacy rights have been infringed, you may contact Ozera EstateTrust Limited using the contact details provided below. 

Where appropriate, you may also lodge a complaint with the Nigeria Data Protection Commission or any other competent regulatory authority. 

17. EXERCISING YOUR RIGHTS

If you wish to exercise any of your privacy rights, you may submit a written request using the contact details provided in this Privacy Policy. 

To protect the privacy and security of individuals, Ozera EstateTrust Limited may request reasonable information to verify your identity before responding to certain requests. 

We will endeavour to respond to legitimate requests within the timeframes required under applicable law. 

Certain requests may be declined where:

  • disclosure would adversely affect the rights of another individual; 
  • the request is manifestly unfounded or excessive; 
  • retention is required by law; 
  • legal privilege applies; or 
  • another lawful exemption exists. 

18. CHILDREN'S PRIVACY

Ozera EstateTrust Limited’s website, products and services are intended for persons who are 18 years of age or older. 

We do not knowingly collect personal information from children under the age of 18. 

If we become aware that personal information relating to a child has been collected without appropriate legal authority or parental consent where required, we will take reasonable steps to delete such information as soon as practicable. 

Parents or legal guardians who believe that a child has provided personal information to Ozera EstateTrust Limited should contact us immediately. 

19. THIRD PARTY WEBSITES

Our website may contain links to third-party websites, applications or online services for your convenience. 

Examples may include: 

  • payment service providers; 
  • financial institutions; 
  • professional advisers; 
  • mapping services; 
  • social media platforms; 
  • government agencies; 
  • strategic partners. 

Ozera EstateTrust Limited does not own or control these third party platforms. 

Accordingly, we are not responsible for the privacy practices, security measures or content of any third party website. 

Users are encouraged to review the privacy policies of those third parties before submitting personal information.

20. PERSONAL DATA BREACHES

Ozera EstateTrust Limited maintains policies and procedures designed to detect, investigate and respond appropriately to personal data breaches. 

Where a breach involving personal information is identified, we will take reasonable steps to: 

  • contain the incident; 
  • assess the nature and extent of the breach; 
  • mitigate potential harm; 
  • notify affected individuals where required by law; 
  • notify relevant regulatory authorities where legally required; 
  • review and strengthen our internal controls to reduce the likelihood of recurrence.

21. CHANGES TO THIS PRIVACY POLICY

Ozera EstateTrust Limited may update this Privacy Policy from time to time to reflect: 

  • changes in applicable law; 
  • regulatory guidance; 
  • technological developments; 
  • changes to our products or services; 
  • changes to our business operations; 
  • improvements to our privacy practices. 

Where material changes are made, the updated Privacy Policy will be published on our website together with the revised effective date. 

Continued use of our website or services following publication of an updated Privacy Policy constitutes acknowledgement of the revised policy. 

22. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or wish to exercise any of your privacy rights, please contact: 

Ozera EstateTrust Limited 

Registered Address: 

4 M.M. Balogun Close, Off Hassan Street, Off Ikosi Road, CMD Road, Lagos State, Nigeria. Website: www.ozeraestatetrust.com.ng 

Email: realasset@ozeraestatetrust.com.ng

Where applicable, correspondence may also be directed to the officer responsible for privacy and data protection matters within Ozera EstateTrust Limited. 

23. REGULATORY COMPLIANCE

Ozera EstateTrust Limited is committed to conducting its operations in accordance with applicable Nigerian laws relating to privacy, data protection and responsible information management. 

Our privacy practices are designed with reference to applicable legislation including, where relevant: 

  • the Nigeria Data Protection Act, 2023 (NDPA); 
  • regulations and guidance issued by the Nigeria Data Protection Commission (NDPC);
  • applicable anti-money laundering requirements; 
  • other laws and regulations governing our business operations. 

Nothing contained in this Privacy Policy shall be interpreted as limiting any statutory rights available to data subjects under applicable law. 

24. ACCEPTANCE OF THIS PRIVACY POLICY

By accessing our website, submitting information through our online forms, communicating with Ozera EstateTrust Limited or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. 

Where your consent is required under applicable law, your continued interaction with our digital platforms and services following the provision of appropriate notice constitutes your agreement to the collection and processing of your personal information as described in this Privacy Policy. 

If you do not agree with this Privacy Policy, you should refrain from providing personal information through our website or using services that require the processing of such information.